DELIVERY INFORMATION
Delivery Times
All Fantasticals orders are dispatched within 24 hours, or the next working day if an order is placed on Friday, Saturday or Sunday. The majority of orders are sent first class and should be recieved within 2 working days, however our standard delivery service may take up to 5 working days in some cases.
If your order is urgent then we do offer a next working day service which we will gurantee for all orders placed before 11:30am. Please note that our next working day delivery service does not incorporate Saturday and Sunday as we cannot gurantee deleviries on these days. Therefore orders placed before 11:30 am on Friday using the next working day delivery service will be delivered on Monday and not Saturday. Orders placed over the weekend using the next day delivery service will be dispatched on Monday for delivery Tuesday.
Delivery Cost
Fantasticals delivery costs are dependant on the value of your order and the type of delivery service you require.
| £0-£9.99 | £10-£79.99 | £80+ | |
| UK Standard Delivery* (2-5 Days) | £2.20 | £4.20 | Free |
| UK Next Working Day* (1 Day) | £5.99 | £7.99 | £3.99 |
*Please note some UK addresses (e.g. Scottish Highlands, Channel Islands, Northern Ireland) may be subject to an additional delivery cost. If this is the case we will contact you after placing your order to make suitable arrangements. |
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Delivery Address
If your order is intended as a gift and you need to send it to a different address or it would be more convenient for your order to be sent to a work address then you can change the delivery address when you checkout your order.
Delivery Security
Please note that in order ensure that your order arrives with you safely we are unable to request that our delivery partner leaves your order anywhere else other than with someone at the designated delivery address. In the event that you are not in when the delivery driver calls a card will be posted through your door with instructions on how to arrange redelivery or collection.
Christmas 2008 Posting Dates
Our last posting dates for Christmas 2008 are as follows:
- UK Standard Delivery: Tuesday 16th December
- UK Expedited Delivery: Monday 22nd December
- Europe: Thursday 11th December
- Rest of the World: Tuesday 9th December
For us to guarantee delivery before Christmas orders will need to be placed before 10am on the date shown above.
Overseas Orders
We welcome orders from overseas and reguarly deliver toys to the America, Canada, Australia and the rest of Europe. If you are wishing to place an order from overseas then please contact us and we would be happy to supply you with a delivery quote.
Destinations outside the EU may be subject to import duty. Import duty is not included in our prices and is the responsibility of the customer.
